Do you ship internationally or offer combined shipping?

Absolutely! Just contact us via Instagram @Folkling for a personalized shipping quote, or through our contact page here on the website. To speed up your quote, please provide the full name and address of the place to ship items as well as the specific items you’re interested in purchasing.

We are not responsible for customs taxes incurred from your order, nor are we responsible for any confiscation or held items by a country’s customs department.
It is the responsibility of the buyer to investigate any issues related to customs.


Can you mark my item as a gift on the customs form?

No, we are unable to do to waive customs fees by doing this as it makes our shop liable and puts your packages safety at risk during transit.


When can I expect my order?

All orders, unless otherwise specified in the listing, will ship within one week of the purchase date.


Do you offer returns or exchanges?

All sales are final.
We want you to love your Folkling finds, so please look through the photos and read the description carefully and feel free to ask any and all questions before purchasing, as we do not accept returns.
Thank you for understanding!


Do you have a number I can call?

We do not have a phone number for the shop.
We are always happy to help you here via our email on the contact page or via DM on our instagram: @folkling